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Main Insurance matters

Insurance plans and fees

This page explains how FXLIVE Insurance validity, activation rules, coverage, and fees work.

Validity and renewal

  • Validity depends on the plan:

    • LITEFX: 30 days

    • PROFX: 90 days

    • SECUREFX / MAXFX: 180 days

  • No automatic renewal: insurance does not renew or extend.

  • No refund if unused: if the plan expires without activation, there is no refund.

  • You can purchase a new plan after the current plan expires.

Activation rules

  • You can activate insurance once during its validity period.

  • Activate it after a loss is recorded. Best practice is to activate when your loss reaches (or is close to) the protected amount.

  • Insurance cannot be activated if you have open positions.

  • You can activate insurance even if the account has already been traded.

If you activate insurance early, it will only cover the loss at the moment of activation, then it will immediately deactivate after the refund is credited.

When insurance cannot be accessed

  • When the account balance is below the minimum required.

  • When there are open trades in the account.

Coverage and compensation

What is covered?

  • Coverage is based on the selected percentage (typically 10% to 50%) of the initial balance at the moment of purchase.

  • Compensation is credited as an internal deposit / balance adjustment to your trading account.

  • The insurance covers real trading losses, provided you complied with trading rules.

What is not covered?

  • Unrealized profits

  • Bonuses or credits

  • Swaps and commissions

  • Losses caused by policy violations or misuse of leverage

Restrictions and eligibility

  • One active insurance per trading account.

  • Insurance cannot be combined with other compensation programs.

  • FXLIVE may review your trading history before approving activation to confirm losses were not caused by abusive practices, such as:

    • Cross hedging

    • Internal arbitrage

    • Extreme latency scalping

    • High-frequency copy trading

Eligible account types

  • ECN Pro

  • Zero Commission

  • Swap Free

Accounts connected to Social Trading can be insured as long as they belong to the eligible groups listed above.

Refunds and limitations

  • After you receive compensation, the insurance is fully consumed.

  • You can never receive more than your protected amount.

  • Insurance fees are non-refundable, even if the plan is never activated.

Practical example (fee and payout)

Base example

  • Balance at purchase: $1,000

  • Plan: LITEFX – 10% – 30 days – 3.5% fee

  • Protected capital: $100

  • Fee: $35

Scenarios

  • Scenario 1 — Valid activation

    • Loss: $120 → Refund: $100 → Final balance: $980

  • Scenario 2 — Early activation

    • Loss: $60 → Refund: $60 → Insurance deactivated → Final balance: $1,000

  • Scenario 3 — No losses

    • Insurance expires unused → No refund

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