How to Make a Card Deposit?

This article will guide you step by step on how to make a card deposit correctly and smoothly within the FXLiveCapital platform. The process is simple, but it is important to follow each step carefull

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Mandatory Requirements

Before attempting to make a card deposit, please make sure you meet both requirements below:

• Approved KYC (identity verification completed).

• Two-Factor Authentication (2FA) enabled on your account.

⚠️ If any of these requirements are not completed, the system will not allow deposits through this method.

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📍 Step-by-Step Guide to Deposit by Card

1️⃣ Access Your Ewallet

• Log in to your FXLiveCapital account.

• Go to the Ewallet section.

• Click on Deposit.

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2️⃣ Select the Payment Method

• Choose Online Payment.

• Then select Instant Local Payments.

🔎 Important: Make sure the minimum deposit amount is USD 10 before continuing.

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3️⃣ Select Your Country

• Select the same country that is registered in your user profile.

⚠️ Choosing a different country may result in payment rejection or processing delays.

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4️⃣ Fill in the Required Information

Carefully complete the following fields:

• Bank type: select the bank corresponding to your card or bank account.

• Deposit amount: enter the amount you wish to deposit (minimum USD 10).

• Document ID: enter your personal identification number (ID).

• First and last name: must exactly match the details on your ID and your FXLiveCapital profile.

Once all fields are completed, click the Request Payment URL button.

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5️⃣ Complete the Card Payment

• A new payment page will open.

• Enter your card details.

• Click Pay to complete the transaction.

If the payment is successful, you will see a confirmation message on the screen.

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⏳ What If the Deposit Is Not Reflected?

In some cases, deposits may not be reflected immediately. This usually happens due to:

• Additional verification required by the selected bank.

• Bank processing times, which vary by country and financial institution.

• Security checks performed by the card-issuing bank.

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What Should I Do?

If you have completed the payment and the deposit has not been processed:

1. Contact FXLiveCapital Support immediately.

2. Attach a screenshot or image clearly showing:

   • The successful payment confirmation.

   • That the payment was made from the payment URL generated by the platform.

Our support team will review your case and resolve the situation as quickly as possible.

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💡 Final Recommendations

• Ensure all entered information matches your profile details.

• Do not close the payment page until the transaction is confirmed.

• Always keep your payment confirmation as proof.

Email: [email protected]