Why your KYC could be rejected?

Common Reasons for KYC Rejection

Ensure your KYC process goes smoothly by addressing the following common issues:

• Poor Document Quality: Images must be clear, uncropped, and readable.

• Expired Identification: Your passport, ID, or driver's license should be valid.

• Mismatched Profile Information: Ensure your name, address, country, and postal code align perfectly with your documents.

• Restricted Jurisdictions: Clients from certain countries may face eligibility issues or additional limitations.

• Incorrect Document Format or Recency: Proof of address should be recent (typically within the last 3 months). Phone and internet bills are not accepted. Adhere to the file format and size specifications provided on the upload screen.

• Unclear Selfie (if required): Ensure your face and ID are clearly visible in the selfie.

Need help?

• Email: [email protected]

• Helpdesk: https://client.fxlivecapital.com/helpdesk